Shipping policy
Thank you for shopping with us. We are committed to delivering your order safely and on time.
Order Processing
- Orders are usually processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive the tracking details through your registered email or WhatsApp, where applicable.
Shipping Time
- Standard delivery usually takes 3–7 business days depending on your location.
- Delivery times may vary due to remote locations, courier delays, weather conditions, public holidays, or other circumstances beyond our control.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
- Any free-shipping offer will be applicable only as per the terms mentioned on the website or promotional offer.
Order Tracking
Once your order is shipped, you can track it using the tracking information provided by us or the courier partner.
Delivery Delays
While we work with reliable courier partners, delivery delays may occasionally occur due to unforeseen circumstances. We request you to allow additional time in such situations.
Incorrect Address
Please make sure that your shipping address, phone number, and other details are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Damaged or Missing Package
If your package arrives damaged or appears to have been tampered with, please contact us as soon as possible with your order details and supporting photos/videos.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team through the contact details provided on our website.